Privacy Policy
1. Introduction
At Sample Pal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
2. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Use our services to manage samples
- Contact our customer support
- Respond to surveys or communications
This information may include your name, email address, company information, and other details necessary for providing our services.
3. Usage Data
We automatically collect certain information about how you interact with our application, including:
- IP address and device information
- Browser type and version
- Pages visited and features used
- Time and date of your visits
- Error logs and application performance data
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage user accounts
- Send administrative communications
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Protect the security and integrity of our application
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors, such as lawyers and accountants
- Regulatory authorities, law enforcement agencies, or other third parties when required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
These rights include requesting access to your personal information, having inaccurate data corrected, restricting our use of your information, or having your information deleted.
- Accessing, correcting, or deleting your personal information
- Restricting or objecting to our use of your personal information
- Receiving a copy of your personal information in a structured, machine-readable format
- Withdrawing consent at any time, where we rely on consent to process your personal information
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at support@samplepal.net.